Return & Refund Policy

At Noorza.store, customer satisfaction is our top priority! If you are not completely happy with your purchase, we’ve made our return and refund process simple and hassle-free.

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🔄 Return Policy

✅ Timeframe: You can request a return within 7 days of receiving your order.
✅ Eligibility: Items must be unused, undamaged, and in original packaging.
✅ Non-Returnable Items: Customized, personal care, and clearance items are not eligible for returns.

📩 To initiate a return, contact us at [your email/contact page].

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💰 Refund Policy

✅ Refund Method: Once your return is approved, we will issue a refund via your original payment method.
✅ Processing Time: Refunds are processed within 5-7 business days after the returned item is received and inspected.
✅ Shipping Fees: Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.

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🚫 Order Cancellations

You may cancel your order within 12 hours of purchase. Orders that have already been shipped cannot be canceled.

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📩 Need Help?

For any return or refund requests, feel free to contact our support team at [your email/contact page].

📍 Noorza.store – Your Trusted Shopping Partner!